Audience Services Manager

Box Office & Audience Services
Written By Thomas Kurtz

Also known as: Front of House Manager

What this role does
Leads patron experience during events, overseeing ushers, accessibility, and customer care.

Day-to-day work includes

  • Supervising front-of-house staff

  • Ensuring accessibility services

  • Handling patron issues

  • Coordinating with production

Skills

  • Customer service

  • Leadership

  • Conflict resolution

  • Calm under pressure

Music background?
Helpful

Typical entry path
Usher → Supervisor → Manager

Salary
$65k-$90k

Related roles
Box Office Director · Venue Operations Manager

Thomas Kurtz
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